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What do you guys do?

Kapas Baby & Toddler is an exclusive online store focused on providing an online platform for all mothers and expecting mothers of South Africa to purchase the perfect products for their little ones.

How does Tidio Chat benefit your business?

Tidio Chat is hugely beneficial to our business because we are always able to respond, interact and assist our customers while they shop online.

Hugely beneficial to our business

How did this tool improve your customer experience?

Most importantly, this tool has given our customers the option to chat to us as any point in time which in return builds our customers trust and loyalty.

Which features of Tidio Chat do you like the most?

The online chat is my favourite, followed by the offline messages.

Would your recommend Tidio Chat to your friends?

Yes, of course!

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