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History

The history can be accessed by clicking on ‘See all conversations’. It will expand a panel, in which you can take a detailed look into the content of your previous chats. Review your customer support team’s progress, find a recent sales chat, or renew your contact with a lost client. You may also view your offline messages in the history section as well as in your email box.

History1.png

 

Use the search bar to locate a specific chat or client.

history_better.pngYou can easily remove a conversation by clicking edit button:

Simply select the messages you wish to remove or select all. 

If you’ll have any questions regarding the History section, feel free to contact us via chat or at [email protected]

Panel

Learn about the great features available in your Tidio Chat panel.

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