All the previous chats can be accessed by clicking on All in your Conversations tab. To access it, click on your operator's name and proceed as in the screenshot below:

In there you can take a detailed look into the content of your previous conversations. Review your customer support team’s activity, find a recent sales chat, or renew your contact with a lost client. Additionally, you may view your offline messages in the history section as well as in your email box.

You can also use the search bar to locate a specific chat or client.

If you have any questions regarding this section, feel free to contact us via chat or at [email protected]

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