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History

All the previous chats can be accessed by clicking on ‘All’ in your 'Conversations' tab. To access it, click on your operator's name and proceed as on the screenshot below:

In there you can take a detailed look into the content of your previous chats. Review your customer support team’s progress, find a recent sales chat, or renew your contact with a lost client. You may also view your offline messages in the history section as well as in your email box.

You can also use the search bar to locate a specific chat or client.

If you’ll have any questions regarding the this section, feel free to contact us via chat or at [email protected]

Panel

Learn about the great features available in your Tidio Chat panel.

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