If you wish to receive reports about your chat sessions, please go to the “Settings” section of your Tidio Chat panel and enable reports in the “Preferences” tab.
You can choose how often you would like to receive reports to your email:
Every 3 days
Once a week
Once a month
You can also add more emails (separated by a comma) in the “Send to” section and send reports to all of your operators.
Here's how will those reports look like when sent to your email: