Plans / Pricing

How to download an invoice?

Once you purchase a subscription to the service, you can download an invoice for it at any moment later on. To do so, simply follow these steps:

1. Log into your Tidio Chat panel at Once you're in the panel, go to Settings (1) and select Account (2).

2. Navigate to the Billing section and click on the Invoice button, located next to the invoice you'd like to download.

3. You will then be asked to provide your billing address. Fill in the fields and Save the changes. 

4. That's it! The invoice page should open, allowing you to download the PDF file. If you'd like to change the billing details, just click on Edit invoice info, which is right next to Invoicing.

In case you run into any trouble during installation or experience any difficulties with our application, please contact us via chat on our website or at [email protected]

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