Integration with UserVoice

To integrate Tidio Chat with your UserVoice account simply follow the steps below:

  1. Go to the “Apps” section of your Tidio Chat panel, click on the “Add” tab and select “UserVoice”.

  2. The app is now added to your account.  

  3. To fully integrate Tidio Chat with UserVoice you will need your API Key (Account Token). To find your API key, log into your UserVoice account at www.uservoice.com.

  4. After you login, go to the upper right corner and select “Integrations” from the dropdown “Settings” tab.

  5. Next, select “UserVoice API keys”.

  6. Add a new key, then enter a name for your key.

  7. Copy both the API Key and API secret to your clipboard. Next, go back to your Tidio Chat panel and paste them to the UserVoice app in the “Apps” section.

  8. Click on the “Save” button to activate your integration.

  9. Your chat is now fully integrated with UserVoice.
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