Plans / Pricing

Is there a free version? - Downgrading your account to Basic

Tidio Chat offers a forever free Basic version.

However, each new user receives a 7 day trial of the paid plan, so you’ll have a chance to test out all the features we offer first.

Once your free trial of the paid plan ends, you’ll have the option to choose if you want to downgrade to the Basic plan or sign up for a subscription.

Once you’ll choose to ‘Continue as Basic’, the chat panel will refresh and you can continue using the service. You’ll see your account’s status in the upper right corner, under your name.

You can add more features or Automation triggers at any moment, by clicking on the Upgrade button.


If you have any questions regarding the downgrade or about the available features, please contact us by chat or at [email protected]

Go Back