Multilanguage settings are great for websites that serve more than one language. Our software recognizes the visitor’s browser locale and will display the chat in the appropriate language.

In the Multilanguage section, you can add a new language and/or translate it to suit your needs. There are twenty-one pre-translated languages (including French, German, Italian, Portuguese, Russian, Spanish, English). If you want to add a new language, let's say Dutch, open the drop-down menu, select "Dutch" and click the 'Add' button.

Multilanguage is available in the Channels section:

You can simply choose a desired language from the list and click 'Add.'

If it's not pre-translated or if you want to customise each phrase individually, simply click on the link below the drop-down list:


If your website is based on Wix, the multilanguage settings are available in the Translations section on the left.

You will be taken to a separate menu, allowing you to add languages to the list and edit the phrases. Choose 'Add' or edit one of the already present languages.


Each language is added as a tab (e.g. Dutch) - click on it and the list of all phrases will be displayed. Now all you need to do is to edit the fields the way you like them and click on the blue Save button (at the very bottom of the page).


Please note that Multilanguage picks up a default language based on a visitor's browser settings. If you'd like to test it on your site properly, make sure to change your browser’s language first.

If you have any questions regarding the Multilanguage feature, feel free to contact us via chat or at [email protected]

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