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My automation is not working

Sometimes your brand new automation is not displaying. How can you check if it's working correctly? 

1. Clear cache in your browser 

You may have already seen this message. One automation is displayed just once per each session.
Clear the cache in your browser and check if the automation appears.

2. Open a new incognito window

There is no cache stored in the Incognito/Private mode which makes it great to simulate a new visitor. Please go to your website in an incognito mode and see if the automation appears.


If you still can't see your automation, simply ask via chat or contact us at support@tidio.net.


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