Panel
Contact Properties

What are Contact Properties? Contact Properties are a kind of data you can assign to your visitors and customers through…

Automation + Bots

The Automation + Bots section is the place that allows you to set up automatic messaging in the chat, as…

Visitors

In the Visitors tab you can see the list of all users currently visiting your website. Here you check their location, which…

Contacts

The contact list feature allows you to browse and export contacts created on chat, filter them and customise the list based…

Channels / Appearance

In the Channels section you can customise your Tidio widget to your preference. You’ll also be able to manage your integration with Messenger…

Multilanguage

Multilanguage settings are great for websites that serve more than one language. Our software recognises the visitor’s browser locale and…

Tracking

Tidio can trace some of the moves made by the visitors on your site. You can collect the data through…

Quick Responses

Quick Responses are a great way to answer your customers more efficiently. You can prepare short messages, links, or even…

Settings

The settings section allows you to change the vital elements of the Tidio Chat back-end. Here you can edit your…

Visitor says – NLP in Tidio Chatbots

In this article, we’ll show you how to use the “Visitor says” node and Natural Language Processing in Tidio. This…

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