Plans / Pricing
Is there a free version? – Downgrading your account to Basic

Tidio Chat offers a Basic version, which is free forever. However, each new user gets a free 7-day trial of the…

How long is the trial version?

Once you create your new Tidio account, a 7-day trial period will start. The trial is only for the features…

Upgrading your account

1. BEFORE YOU START You can check the currently available plans on our Pricing page (if your website is based…

Why can’t I edit my subscription?

You might have stumbled upon a payment error in your Tidio Chat panel saying that you cannot edit your subscription; this…

How to cancel my subscription

To cancel your paid subscription, you will need to log into your Tidio panel. Skip to cancelling for Shopify users…

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