Stay connected with a desktop app!
How can I get it?
To have valid credentials and log into your desktop app correctly, it is required to have a registered account. If you don't have it, please follow this article. If you already have an account, skip straight to the installation.
You can download the desktop app in the Dashboard section...
Mac OS X by default prevents the installation of any applications that didn’t come from the Mac App Store. During the installation of our Tidio Chat desktop app you may recieve an alert dialog:
No worries! You can still install our desktop app without any issues (while maintaing your Mac's security) by following the steps below:
1. Simply sea...
You can choose to have your chat displayed on mobile devices, desktops or both. There is also an option to remove chat from a specific page on your site or to only have it appear on certain pages i.e. (Contact Us, Pricing, etc...).
To select your display options, simply go to the “Channels” section of your Tidio Chat panel and select the Appearance section.
Next, scroll down to t...