Go back

Why are the changes in my Tidio Chat panel not affecting the chat widget?

Please make sure that you have clicked the "Save" button in your Tidio Chat panel > Channels > Appearance, to apply the changes.

Your changes will appear immediately after you have refreshed the website.

If you find that the changes are still not being applied, try clearing your browser cache and then refresh your page once again. Here is a link to help you clear your cache - http://www.refreshyourcache.com.

If you are still experiencing problems with your widget settings, please contact us via chat or at support@tidio.net.


Read detailed answers to the most popular questions asked by our users. From automatic messages, push notifications and even login instructions. The list is sorted by the most popular articles.

Forgot Password

Log in | Sign up

Log in

Sign up | Forgot your password?

Sign up

Log in | Forgot your password?

Add project