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Why is the chat not appearing on my Wix website?

For Wix users, please check if the header/footer is enabled in the layout settings of your website.

After you have finished, please clear your cache and refresh your website.

If you are still experiencing any problems, please contact us at support@tidio.net.


Read detailed answers to the most popular questions asked by our users. From automatic messages, push notifications and even login instructions. The list is sorted by the most popular articles.

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