Adding Tidio Chat to Your Website

Wix Installation Guide


1. First, login to your Wix panel and go to the Wix site editor of your website by clicking on Edit Site

2. Select the Wix App market from the menu on the left and search for “Tidio”.

3. Next, click on the Add to Site button for the Tidio Live Chat plugin.

4. Select Add App on a pop-up window and you will be taken back to your Wix editor.

5. The Tidio Chat plugin will appear at the bottom right of your screen.

6. Select the Settings button above the app to open the app settings and customize the appearance of your chat. You can also click on Open Dashboard to log into your Tidio Chat panel.

7. After clicking Open Dashboard you will be automatically transferred to your chat panel where you can edit the chat to your preferences.

8. If you would like to be able to log into Tidio Chat at or to login with your mobile app, please select the Create your account button in the top left of your Tidio Chat panel.


Important! You need to have the header and footer section turned on in the Wix Page Settings to see the chat. First, make sure the header/footer is enabled in the Layout tab of your Page Settings in your Wix editor. 

Then, clear your cache and refresh the website.

For additional information, please check the Wix Support article about the header and footer section.

In case you run into any troubles during installation or experience any difficulties with our application, please contact us via chat on our website or at [email protected]


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